Webhook



Received Conversation Events

Event type Initiation time Conversation ID Conversation state Originator address

Received Agent Events

Event type Agent status Agent name Voice state
Removed Offline Mark Stensgaard Offline
Added Available Mark Stensgaard Available
Removed Offline Mark Stensgaard Offline

Received Presence Events

User ID Presence state
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 DoNotDisturb
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
aa5a0723-c457-34b1-d500-0b8440e0cf80 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
aa5a0723-c457-34b1-d500-0b8440e0cf80 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 DoNotDisturb
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 DoNotDisturb
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 DoNotDisturb
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Busy
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Busy
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 DoNotDisturb
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 DoNotDisturb
b81afb86-b54d-1521-e2c7-4c681dec6eb4 DoNotDisturb
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Busy
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Available
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
aa5a0723-c457-34b1-d500-0b8440e0cf80 Away
aa5a0723-c457-34b1-d500-0b8440e0cf80 Available
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Busy
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 DoNotDisturb
aa5a0723-c457-34b1-d500-0b8440e0cf80 Away
aa5a0723-c457-34b1-d500-0b8440e0cf80 Available
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Busy
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Busy
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
aa5a0723-c457-34b1-d500-0b8440e0cf80 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Available
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Away
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Busy
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Busy
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
aa5a0723-c457-34b1-d500-0b8440e0cf80 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Away
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Busy
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
aa5a0723-c457-34b1-d500-0b8440e0cf80 Busy
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Busy
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Away
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
aa5a0723-c457-34b1-d500-0b8440e0cf80 Available
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Away
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Available
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Away
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
aa5a0723-c457-34b1-d500-0b8440e0cf80 Busy
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
aa5a0723-c457-34b1-d500-0b8440e0cf80 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Available
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
aa5a0723-c457-34b1-d500-0b8440e0cf80 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
aa5a0723-c457-34b1-d500-0b8440e0cf80 Available
aa5a0723-c457-34b1-d500-0b8440e0cf80 Away
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Busy
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Busy
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
aa5a0723-c457-34b1-d500-0b8440e0cf80 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Away
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Busy
aa5a0723-c457-34b1-d500-0b8440e0cf80 Offline
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Busy
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Away
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Available
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Available
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Away
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
68931d54-25eb-d0d9-57d4-8886eb3eb79c Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
68931d54-25eb-d0d9-57d4-8886eb3eb79c Away
68931d54-25eb-d0d9-57d4-8886eb3eb79c Away
68931d54-25eb-d0d9-57d4-8886eb3eb79c Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
aa5a0723-c457-34b1-d500-0b8440e0cf80 Offline
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Offline
aa5a0723-c457-34b1-d500-0b8440e0cf80 Offline
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
f6c10692-0d00-e0b4-e752-60f3cb72f3d0 Offline
68931d54-25eb-d0d9-57d4-8886eb3eb79c DoNotDisturb
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Available
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away
b81afb86-b54d-1521-e2c7-4c681dec6eb4 Away